{admin_header}
{ADMINISTRATION_MSG}
>
{HELPDESK_MSG}
>
{support_request}
>
{EDIT_MESSAGE_MSG}
{EDIT_MESSAGE_MSG}
{errors_list}
{INTERNAL_MESSAGE_MSG}
({INTERNAL_MESSAGE_NOTE})
{STATUS_MSG} *
{support_status_id_description}
{MESSAGE_MSG} *
{message_text}
{admin_footer}