{errors_list}

{SUPPORT_REQUEST_INF_TITLE}
 {SUPPORT_PRODUCT_FIELD}  {product_name}
 {SUPPORT_ENVIRONMENT_FIELD}  {environment}
 {SUPPORT_TYPE_FIELD}  {type}
 {SUPPORT_CURRENT_STATUS_FIELD}  {current_status}
 {SUPPORT_ADDED_FIELD}  {request_added}
 {SUPPORT_UPDATED_FIELD}  {date_modified}
 {SUPPORT_SUMMARY_FIELD}  {summary}
{SUPPORT_REPLY_FORM_TITLE}
{errors_list}
 {ATTACHMENTS_MSG}
 Attached Files:   {attached_files}
 {SUPPORT_MESSAGE_FIELD} *

{STATUS_MSG} {status}
{SUPPORT_ADDED_BY_FIELD} {posted_by}
{SUPPORT_ADDED_FIELD} {date_added}
{viewed_by} {date_viewed}
{ATTACHMENTS_MSG} {attachments_files}
{message_text}

 {navigator}