If you are unable to find the answer to your question in the step-by-step guide below, please click here to view all frequently asked questions.

The first thing you need to do is to open the webpage containing the video or audio you want to download in iTubeX.


The address bar in iTubeX (this may look familiar as it looks the same in Safari).

To open a webpage, use one of the following options:

• If you have opened the page containing the video or audio you want to download in an external browser, copy the address from that browser's address bar and paste it in iTubeX's address bar. Then hit Return.
  
  Note that iTubeX ships with a Safari Extension and Bookmarklet, which you can use to easily open a page in iTubeX from within an external browser.
• Use iTubeX's built-in browser to browse to the page containing the video or audio you want to download.

After opening the page containing the video or audio you want to download, the next step is to start the download.


The download button in iTubeX. You can find this button at the top-right corner of iTubeX's main window.


The download options iTubeX offers. This menu will appear after clicking the download button or the 'Download' menu in the menu bar. Note that if you want to extract the audio of .flv files, you need to install the free QuickTime plugin called Perian. You can download Perian here.


The quality selection window. This window will appear after choosing a download option (for YouTube videos only).


The progress window. Clicking the 'X' button displays a menu with the options 'Pause' and 'Cancel'. If you choose 'Pause', the 'X' button will be replaced by an orange button. If you click the orange button, a menu with the options 'Resume' and 'Cancel will appear. Clicking the search loupe will reveal the file in Finder.

To start downloading the video or audio, follow these steps:

• Make sure that the video or audio is playing.
• Click the download button or the 'Download' menu in the menu bar.
• Click an option in the menu that appears.
• If the quality selection window appears, select which resolution/format you want to download and click 'Choose'.
• Enter a name for the file, choose where you want iTubeX to download the file to and click 'Download'.
• The progress window will now appear, showing you the actual progress of the download(s).
• Wait for the message to pop-up that tells you that all downloads are finished.

After the video or audio has been downloaded, you can - but don't have to, of course - convert the downloaded file to another filetype.

Note that if you want to convert .flv files, you need to install the free QuickTime plugin called Perian. You can download Perian here.


The advanced button. You can find this button at the top-right corner of iTubeX's main window (next to the download button).


The advanced menu. This menu will appear after clicking the advanced button or the 'Advanced' menu in the menu bar.

To start converting the video or audio file, follow these steps:

• Click the advanced button or the 'Advanced' menu in the menu bar.
• Choose 'Convert a video file or audio file' in the menu that appears.
• Select the file you would like to convert and click 'Convert'.
• Enter a name for the converted file and choose where you want iTubeX to save the converted file to.
• In the 'Export' menu, choose to which format the file should be converted.
• For some formats, you can set additional settings by clicking the 'Options…' button.
• When you are ready, click 'Save' to start converting the file.