Basic Troubleshooting |
When trying to make a chart using FusionCharts, if you get any errors (or if the chart doesn't render), there could a lot of reasons for it. Here, we'll try and cover them up. We've divided the entire debugging process into two sections:
Let's get to basic trouble shooting first. While creating your chart, if for some reasons you do not see your chart like it should, check for the following actions: |
SWF Movie not Loading or No chart shown |
When viewing your page containing the chart, if you see an endless loading progress bar in your browser, or if the right click menu (right click at the place where the chart is supposed to be) shows "Movie not loaded", check the following:
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"Error in Loading Data" message |
If you get a "Error in Loading Data" message in your chart, it means that FusionCharts could not find XML data at the specified URL. In that case, check the following:
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"Invalid XML Data" message |
If you get an "Invalid XML Data" message, it means that the XML data document is malformed. Check it again for common errors like:
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"No data to display" message |
If your chart shows a "No data to display" message, it could be the following scenarios:
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The chart appears but is squeezed up at top-left corner with everything illegible |
Please make sure that:
Next, we'll see how to use the Debug Window to trouble shoot. |