The influence relationship is used to describe that some motivational element may influence (the realization of) another motivational element.
An influence by some other motivational element may affect this degree positively or negatively
The influence relationship re-uses the notation of the flow relationship, signifying a “flow of influence”. An attribute can be used to indicate the direction and strength of the influence. For example, "+++", "++", "+", "-", "--", "---".
Other.
The degree in which the goal to increase customer satisfaction is realized may be represented by the percentage of satisfied customers that participate in a market interview.